The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All wine glasses and coffee mugs/tumblers should be hand wash only, this will prolong the life of your item. *The mugs and tumblers are microwave safe. *
What do I do if my order is damaged during shipping?
If you would like another item in place of your damaged order, I will be happy to replace it, once the original item has been returned to the me. Otherwise, a refund will be issued. Please message me prior to returning the damaged item, with pictures of the item attached.